#UDIntern: Zurich Insurance Group

Where are you interning/did you intern?

I interned at Zurich Insurance for the 2017 and 2018 summers.


What are/were your responsibilities as an intern?

One of my main responsibilities was to review all of the account information for the department to see if it would be in compliance with the upcoming audit. Another big responsibility I had was to find risk exposure bands for each type of coverage for every account. For example, if we were covering a company for employment practices liability, and if someone was wrongfully terminated; our risk exposure would be how many employees the company has. This project also entailed me calculating AP/TP, which is a ratio we use to see whether the risk is going in a good direction or if it seems riskier than projected. What AP/TP stands for is actual price compared to technical price. So ideally, we want a possible account to have 100 AP/TP; because that means that they have realistic goals with their pricing models.


Describe a typical day at your internship.

On a typical day, I take the 6:30 bus to get to 4 World Trade Center by 8:30 AM, and from there I would check my email to see if there are any immediate projects I would need to do. If there are no immediate projects, I would continue back on my long-term projects. Throughout the day, I would sit in on broker phone calls trying to get new business, and on occasion, I would be able to attend broker meetings throughout the city.


What is/was your favorite thing about your internship?

My favorite part of my internship is the sense of family that is in the office. It truly is like Michael Scott says in the office with, “We are a big family.” Everyone in this office truly cares about one another and knows that everyone is in this together. That is my best part of the internship; going into work to a place that you feel a sense of welcoming and togetherness.


What is/was the most valuable skill you developed in this internship that you can use in your future career?

The most valuable skill I developed for my future career is the ability to data mine information, and then covert what is relevant to producing an organized presentation to upper management.


What was something unexpected that happened during your internship, or resulted because of your internship?

Something unexpected that happened this summer was my team was asked to do a team building exercise in the far rockaways. So, we went out and built a new house for a family in relief from Hurricane Sandy. This was something that Zurich does to give back to its community, and it truly was an awesome experience that I am glad to have been a part of.


What advice or words of wisdom can you share for other students who may be interested in pursuing this internship, or a similar one?

Well one, don’t take my internship… I need this. My advice would be to always have questions going into your interview to ask. Another piece of advice I would offer would be, if you are looking to get into the insurance industry be aware of insurance terminology; it will help you look like you know what you are talking about.


How did you grow as a future professional in this field?

During my internship, I feel I have grown as a professional because of my sense of comfort in the office now. I am now able to talk to upper management about professional development, and the steps they took to get to where they are. I have yet to master the underwriter role, but with each summer I return I have learned more of the underlying steps to becoming a great underwriter. Hopefully, I can return to Zurich again next summer so I can learn some of the final steps in becoming an underwriter for Zurich.


Kyle Morrow is majoring in Finance and Economics. He is expected to graduate in 2020.


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