Where are you interning/did you intern?
I interned over the past summer at D.R. Horton
What are/were your responsibilities as an intern?
I worked in the sales center of D.R. Horton primarily at the Milford office. I was responsible for giving model tours, preparing monthly competitive marketing analyses, editing and reformatting promotional flyers/price sheets/model information. Also, I calculated qualifying worksheets and cost estimate analyses for mortgages for potential homeowners.
Describe a typical day at your internship.
A typical day at my internship started with assuring that the model home was in prestine condition in order to give tours. Next, I typically spent time showing home buyers our featured, decorated model homes as well as all of the amenities, included features, and available lots. I would walk customers through homes that were under construction as well in order for them to get a feel for the quality homes we were selling and building. On slow days when customers did not come in, I would reformat pricing sheets with the newest discounts or promotions. I did remedial work such as printing and putting together folders filled with the model home information. I then found jobs for myself to keep myself occupied such as putting together a “Town of Milford” book in which I compiled all of the amazing aspects of Milford into a convenient book to give to all of our buyers in order to familiarize them with the town. Every day at D.R. Horton was completely different and I love the flexibility and versatility that the job had to offer.
What is/was your favorite thing about your internship?
My favorite part of my internship was flying down to Arlington, TX twice. D.R. Horton flew all of their interns down to their headquarters in Arlington, TX. The first trip, everyone went to a Rangers baseball game and was given tech equipment for the summer. We also received a seminar on the basic aspects of the company. On the second trip, we went to the world’s largest Honky Tonk and were given a tour of the headquarters. It was very exciting to find myself immersed in the company culture and to experience the benefits of a full-time employee at D.R. Horton.
What is/was the most valuable skill you developed in this internship that you can use in your future career?
The most valuable skill that I developed in this internship was my selling tactics. I truly molded and refined my selling tactic skills and learned how to sell to customers. As a young college student, I have never owned a house and will not own one for a long time; however, I was able to sell houses based on the skills and necessary selling tactics that I developed over the course of the summer.
What was something unexpected that happened during your internship, or resulted because of your internship?
One unexpected thing that happened during my internship was selling three homes by myself. The role of the sales intern is to help sell homes, but the sales manager is the person who steps in and sells the home. There were two particular days in which the sales center was swamped with customers, and I ended up selling homes all by myself in those days. The paperwork process was done by my sales manager, but I was solely responsible for persuading the prospective homeowners, which is something I am truly proud of.
What advice or words of wisdom can you share for other students who may be interested in pursuing this internship, or a similar one?
I would tell students that they need to be very flexible and open-minded towards this internship. The job required a lot of traveling and switching up tasks throughout the day and really keeps you on your feet. Selling new construction homes is very exciting and involves a lot of energy, so people with an upbeat personality would be well suited for an internship such as this one.
How did you grow as a future professional in this field?
I learned how business is conducted as well as the selling process as a whole. I will value everything that I learned this summer and take it into whatever profession I choose to go into. My professionalism grew immensely over the summer and I value the lessons that I learned from my coworkers.
Jessica Casino is a Marketing and Operations Management major, expected to graduate in 2020.